Silicon Practice offers a range of training for our customers who have an existing product with us, or who are joining us as a new customer.
We work with your practice to provide support and knowledge on implementing our products in the way that works best for them, and to achieve the best results for their patients.
What types of training do we offer?
We offer training on the latest version of our dashboard, as well as editing training for practices moving to Foundation.
Dashboard - Practice Group Training Request
Duration: 1 hour, 15 minutes
This is a group training session suitable for all practice staff on Foundation or FootFall Dashboard, covering both Dashboard roles (Dashboard administrator and Dashboard user).
Dashboard - Administration Training
Duration: 1 hour
This session is suitable for all administration staff e.g. receptionists and practice managers who will be responsible for the administration and management of the Foundation or FootFall Dashboard.
Dashboard - User/Clinician Training
Duration: 45 minutes
These sessions are suitable for all staff who will be using the Foundation or FootFall Dashboard to consult online with patients and manage patient requests e.g. Admin and Reception teams, GPs, Nurses and Pharmacists.
General Troubleshooting - for all practice staff who require knowledge, advice or support on a specific feature or issue with their Dashboard or editing.
Duration: 1 hour
You can use this option to request and ad-hoc training session, if you need specific training or support on Foundation or FootFall, or if you have been asked to select this option by a member of the Silicon Practice team.
Foundation Editing Training - we offer editing training for practices managing their Foundation website content which will include Homepage, Banner, New post, Page Content.
Duration: 30 minutes
These sessions are designed to support you and your team with the basics of editing a Foundation site. Topics include accessing the editing portal, editing the homepage, landing pages, latest news, and adding NHS Blocks, as well as general editing tips and FAQs.
To book your training session at your convenience, please visit our Training Session Booking Page.
Our expert trainers are ready to equip you and your team with the knowledge and skills needed to succeed.