Training
What if I’m running late to a training session?
We’re happy to work around you if you know you will be running late to a training session. Our training team will typically wait in a call for 15 minutes if no-one joins, and will email the contacts we have been provided in your Booking form to ...
What if I can’t attend a training session?
We understand that Practice staff are very busy and often have to deal with unexpected situations, so we are happy to reschedule your session if you need to make any changes in advance. Please let us know using the Reschedule/Cancel link in your ...
What do I need to attend a training session?
Whilst it is not a requirement to have access to a video feed on your end, you may find it more helpful to be able to talk one on one with our trainer so that they can effectively guide you and your team through and answer any questions you may have ...
Who are the training sessions for?
Our training sessions are tailored to the needs of the individual, so we offer a range of training types for Practice Staff including: Group practice training - for general knowledge of the product, how it works and how it can be used in the wider ...
What customer training we offer
Silicon Practice offers a range of training for our customers who have an existing product with us, or who are joining us as a new customer. We work with your practice to provide support and knowledge on implementing our products in the way that ...