User access
Common user issues
User cannot see any episodes If a user can login successfully but cannot see any episodes in the worklists, when other users can, it usually means that access to view forms has not been granted. To check this and fix the issue, a dashboard admin at ...
Updating user form access
When adding a new user or when a new form is created it's important to update what forms users can access. If a user does not have access to view any forms, their worklists will remain empty. If a new form is added and the user access is not updated, ...
Resetting passwords
To reset your password, please visit the dashboard login page - from there you will see a 'Forgot Your Password?' link, which will allow you to reset your password. This will reset your password for editing (wp-admin) as well as the dashboard.
Adding new users
To add a new user, you must be a dashboard administrator. The first step to adding a new user is to login to the dashboard and go to the User Access page. You can do this by clicking menu in the left panel, and then User Access. In the left panel on ...